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WHAT'S CHANGING   |   WHAT TO DO   |   FAQs   |   CONTACTS

Homeownership is about to get easier.


NOTICE: Some customers received a Notice of Transfer letter from their current servicer, Network Funding, LP (by DMI), that provided an incorrect New Servicer name. Please note, your loan is transferring to Cornerstone Servicing. In the coming days, you should receive a corrected letter listing Cornerstone Servicing as your new servicer. If you have questions leading up to your transfer date, please reach out to your current servicer, Network Funding LP (by DMI), at 1-877-592-4009.

Your home loan will transfer to Cornerstone Servicing on November 1, 2024!

You're gaining top-notch support from people who care along with new services and tools designed to help simplify homeownership. Explore what's changing below, and browse our FAQs for details.

What's changing?

Your current servicer, Network Funding, LP (by DMI), will no longer collect your payments after October 31. Beginning November 1, Cornerstone Servicing will collect your payments and assisting you with your loan. We are excited to serve you!

Rest assured, the terms of your loan will not change, including your interest rate and loan term.

Monthly automatic payments (recurring ACH drafts) set up with our prior servicing center will transfer to Cornerstone Servicing. Automatic payments set up on a biweekly or any other basis will not transfer. Click here for details.

Avenues to manage your loan, make payments, and get support have changed — for the better! We'll mail you a letter with details, including your new loan number, after your transfer date.

NEW ways to manage your mortgage

GET SUPPORT

Beginning November 5: Call 866.505.0510 or email us

WEBSITE

Beginning November 5: Set up your online account

MOBILE APP

Beginning November 5: Download LoanNav for Apple or Android

WAYS TO PAY
  • Online via our website or app beginning November 5

  • Automatic payments (recurring monthly or biweekly ACH drafts)

    IMPORTANT: If you currently have automatic payments set up with our prior servicing center, click here for information.

  • By phone at 866.505.0510 beginning November 5

  • Mail a check or via a third-party bill pay service (such as your bank):
    Cornerstone Servicing, PO Box 660217, Dallas, TX 75266-0217

FAQs: PAYMENTS

What do you need to do?

Before November 1: 
  • If you have automatic payments set up with your prior servicer, click here for an important notice.
  • Understand that your prior servicer may not be able to receive ACH draft payments after October 28. See details here.
After November 1:
  • Anytime you have questions or need support with your loan, contact Cornerstone Servicing at 866.505.0510 or email us
  • Begin using our easy and convenient payment options.
  • Beginning November 5, set up your new online account.
  • If you make mortgage payments through a 3rd-party bill pay service, update your payment settings to:

Cornerstone Servicing
PO Box 660217, Dallas
TX  75266-0217

  • Verify your communication preferences by phone or online beginning November 5.

Frequently Asked Questions

Who to Contact

Through October 31: If you have questions or need help with your loan prior to your transfer date, please contact your current servicer

After November 1: Begin contacting Cornerstone Servicing any time you need support. We're eager to serve you! Here are a few ways to reach us:

Our hours are Monday–Friday from 6 AM to 6 PM MT and Saturday from 8 AM to 12 PM MT.